Security at Robotic Imaging
Security is foundational to everything we build. Protecting the information you trust us with — your properties, photos, assets, and project data — is a responsibility we take seriously at every level of our platform.
Our Principles
We have clear security practices in place, monitor them actively, and improve them continuously. Everything we do is guided by four simple principles:
Only team members who genuinely need access to do their job can access your data.
We protect your data at every level — from our servers and network to the application itself.
The same standards apply everywhere across our platform, with no shortcuts.
We continuously review and strengthen how we protect your data — security is never finished.
Data Protection
Your data is protected at every layer — whether it is stored, in transit, or being processed.
Encryption at Rest
Everything we store about you and your properties is encrypted using industry-standard encryption managed by our cloud provider. Access to that data is tightly controlled at every level.
Encryption in Transit
Your data is always encrypted while it travels between your device and our servers, using TLS 1.2 or higher. We also apply additional transport security measures to prevent interception.
Secret Management
Passwords, keys, and internal secrets used by our systems are stored securely using our cloud provider's dedicated tools — never in source code or configuration files. Access is scoped only to the services that need them.
Product Security
Security is built into our development process from the first line of code.
Pair Code Review
Every code change requires a peer review before it can ship. No code goes out alone — reviewers check for correctness, security implications, and quality before anything reaches our codebase.
AI-Assisted Code Review
We use CodeRabbit, an AI code review tool, as an extra layer on every code change. It flags logic issues and potential vulnerabilities automatically, giving our engineers an additional set of eyes on everything we ship.
Unit Testing
Our core logic is covered by automated unit tests that run on every code change. Tests must pass before anything can merge — catching bugs early, before they ever reach you.
End-to-End Testing
Critical user flows are covered by end-to-end tests that run against a dedicated test environment before any release. This validates that features behave correctly from the user's perspective under realistic conditions.
Infrastructure
Our cloud infrastructure is configured with security as the default, not the exception.
Environment Isolation
Test and production environments are fully isolated, with separate credentials, datastores, and access controls. Production data is never accessible in the test environment, and direct production access is restricted to authorized personnel.
Monitoring & Alerting
Infrastructure health, application logs, and security events are monitored continuously. Alerts are reviewed promptly, with clear response steps to address issues before they affect you.
Access Control
We control exactly who on our team can access your data — and we keep that circle small.
Identity & Access Management
Multi-factor authentication is required for all internal systems. Team members only have access to what their role requires, and that access is removed the moment they leave. Any additional access requires explicit approval.
Row Level Security (RLS)
Your account data is only visible to you. Our database is configured so that every query is automatically filtered to your own data — even at the infrastructure level. This means your information stays yours, even in the event of an application-level issue.
Security questions?
If you have questions about how we protect your data or want to report a potential vulnerability, reach out to us directly.
security@roboticimaging.com